Sage CRM offers unmatched flexibility and performance with advanced features, industry-leading technology and a robust architecture built to stand the test of time.

Sage CRM has a proven, built-in ability to adapt to a wide range of business applications, including financials, human resources, Enterprise Resource Planning (ERP), supply chain management and document management, among others.

THIN-CLIENT ARCHITECTURE

Sage CRM is Web-based and built on true thin-client technology, providing rapid deployment, efficiency, speed and cost effectiveness. Sage CRM is a pure 'server-side' deployment, eliminating the need for difficult-to-manage and costly client installations, configurations, upgrades and customizations. Sage CRM web pages and graphics files can be considerably more compact than standard Web pages, allowing faster downloads (even over slow connections). With Sage CRM, a Web browser and internet access is all that you need to access your entire CRM system.

AUTOMATED WORKFLOW

With Sage CRM automated workflow, you can integrate business rules across all channels, departments and employees. To help assess and design workflow, Sage CRM provides graphical views of the process and its development patterns. In combination with e-mail integration, Sage CRM ensures that actions requiring attention or escalation are automatically routed to the appropriate employees or partners.

INTEGRATION

Sage CRM is built to integrate with the technologies that you choose to run your business, without dictating your technology choices. Sage CRM has the built-in ability to integrate with virtually any database or system. Powerful, workflow capabilities allow you to automate, monitor and alert your staff of critical action items. From support case escalation issues to sales opportunity management, Sage CRM ensures effective customer relationship management throughout your enterprise.

TRUE CUSTOMIZABILITY

Sage CRM provides customisation tools that allow businesses to rapidly modify all aspects of the system. Sage CRM's open architecture greatly reduces development and maintenance costs and allows seamless integration with other mission-critical applications across your enterprise. With easy-to-use onscreen tools, managers and administrators can create and modify fields, screens, tabs, tables, views, scripts, workflow and security settings on the fly. Sage CRM customisation functionality makes user-specific modifications to interfaces and data quick and easy, ensuring that Sage CRM easily adapts to your business requirements.

GLOBAL BUSINESS

Sage CRM provides multicurrency and multilingual support from a single code base for English (U.S. and U.K.), French, German, Spanish, Dutch and Japanese, making it a logical choice for businesses around the world. Additionally, you can easily modify these language sets to incorporate 'company specific' terminology. The single-server installation, Web browser and wireless handheld access provided by Sage CRM allow employees, partners and customers to view the information they need any time, from anywhere in the world. Sage CRM fully supports global business with advanced multicurrency and multilingual capabilities