Focus on Customer Relationships

An entrerprise-class management system, with features designed for the midmarket, although some small businesses with advanced service and support needs may choose GoldMine Premium. Easy-to-deploy and rapidly adopted, the solution ensures quick ROI.

GoldMine Premium has been created for entire medium-sized enterprises or distributed enterprises. GoldMine Premium delivers software the way you want it.

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Key Benefits

• Better Management Oversight
• Newly-developed, intuitve and fresh interface
• Reduce costs
• Maximise Revenue
• Improved Customer Satisfaction

 Features

• Newly developed fresh interface - simple navigation, get to functionality and data quickly and extremely intuitive. Modern look and feel makes GoldMine Premium Edition easier to learn and use.
• Advanced Service and Support module - assist customers faster and more effectively, reduce training times, lower costs.
• Organisation - access customer information in one convenient location, enabling sales, service and marketing teams to view consistent data and similar facts across the whole organisation.
• Daily Activity Management - enables all users to manage day to day tasks and emails.
• Scheduling - create calls, appointments, and tasks for any contact in your system by the click of a button.
• Create Projects quickly from opportunity information - allows you to track specific details about clients, a project status, source, and timeframe of any project.
• Capability to compare actual sales and forecasted sales vs.  the quota - stay focused on reaching sales quotas.
• Improve marketing effectiveness and target the right contacts for each campaign by using intuitive campaign creation features.
• Customer service center permits all support agents to accept incoming service requests, be alerted with upcoming and urgent cases, and share client information across support teams.
• Enhanced left hand navigation bar allows direct access into major features.

System Requirements

• Microsoft Windows Server® 2003
• Microsoft® SQL Server™ 2005 (SP1, SP2) or SQL Server 2000 (SP4)
• 1 GB of RAM, 2 GB or more depending on size of the database
• 2.0 GHz or faster CPU (Intel or AMD)
• 250 MB of available hard drive space (1 GB or more recommended)
• Microsoft® Windows XP or Windows Vista™
• 250 MB of available hard drive space (500 MB or more recommended)
• 1.5 GHz or faster CPU (Intel or AMD)